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Terms of Service • Effective 1 January 2026 • Last updated 19 April 2026 • Version 2.0

Terms of Service.

These Terms govern your access to and use of the Lexlegis.ai platform. By using the service, you agree to these Terms. Read carefully.

1. Parties and service

These Terms are between Lexlegis Solutions Private Limited (CIN U63110MH2024PTC426876), a company incorporated in India with registered office at Nariman Point, Mumbai (Lexlegis, we, us) and you, the entity or individual using the service (Customer, you).

The service (Service) means the Lexlegis.ai platform, including Ask, Interact, Draft, MIRA and any related web, API, or on premise components we make available to you under an Order Form.

2. Account and access

You must register an account to access the Service. You are responsible for the security of your account credentials and for all activity on your account. You must provide accurate information and keep it current. Enterprise and Professional plan eligibility requires you to be a legal or compliance professional, or employed in a role requiring use of legal research and drafting tools.

3. Subscription, billing and fees

The Service is provided on a subscription basis. Fees, billing frequency, currency and payment terms are set out in the applicable Order Form or product plan. All fees are exclusive of GST, VAT and equivalent taxes, which are added at prevailing rates. Late payment attracts interest at 1.5% per month or the statutory rate, whichever is lower.

4. Free trial

Legal AID is available on a 14 day free trial. No payment instrument is required to start the trial. At the end of the trial, you may convert to a paid plan or let the account lapse. We may limit trial features and usage caps at our discretion.

5. Your content

You retain all rights, title and interest in documents, queries and other content you submit to the Service (Customer Content). You grant us a limited licence to process Customer Content solely to provide the Service to you. Customer Content is not used to train shared models and is governed by our Privacy Policy and security architecture.

6. Our intellectual property

The Service, including all underlying software, models, skill library, corpus, metadata schemas and documentation, is owned by us or licensed to us. We grant you a limited, non exclusive, non transferable, revocable licence to use the Service during the subscription term.

7. Acceptable use

You will not use the Service to do anything unlawful, to infringe rights of others, to reverse engineer the platform, to benchmark or test for publication without consent, to interfere with the Service, or to attempt to access another customer's data. You will not use outputs to falsely attribute authority or to deceive any court or tribunal.

8. AI outputs and professional responsibility

Outputs from the Service are provided as tools to support your legal or compliance work, not as legal advice. You remain responsible for reviewing and validating all outputs before relying on them, filing them, or acting upon them. No output constitutes a lawyer client relationship with Lexlegis. Your professional judgment is not replaced by the Service.

9. Service levels and support

SaaS Mode A carries a 99.5% monthly uptime target. Enterprise and non SaaS modes carry bespoke SLAs set out in the Order Form. Support is provided via email, chat, and for Enterprise customers, a named Customer Success Manager.

10. Confidentiality

Each party will hold the other's confidential information in confidence, use it only for the purposes of these Terms, and protect it using reasonable measures. Customer Content is confidential information of the Customer. Obligations survive termination for five years, or in perpetuity for information that is a trade secret.

11. Warranties and disclaimers

We warrant that the Service will be provided with reasonable care and skill. We do not warrant that outputs will be accurate, complete, error free or suited to any particular purpose. You are responsible for professional review of outputs. Except as expressly stated, the Service is provided "as is" and "as available".

12. Limitation of liability

To the maximum extent permitted by law, our aggregate liability under these Terms will not exceed the fees paid by you in the twelve months preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, consequential, or punitive damages. Nothing limits liability for gross negligence, wilful misconduct or matters that cannot be limited under law.

13. Termination

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. On termination, your access ends, outstanding fees become payable, and we will return or destroy Customer Content per the Privacy Policy and the Order Form. Terms that by their nature should survive will survive.

14. Governing law and dispute resolution

These Terms are governed by the laws of India, without regard to conflict of laws principles. Disputes are resolved by arbitration under the Arbitration and Conciliation Act 1996, seated in Mumbai, language English, before a sole arbitrator appointed by mutual agreement or by the Bombay High Court.

15. Miscellaneous

These Terms, together with any Order Form, Privacy Policy, Data Processing Addendum and Security Schedule, form the entire agreement between the parties. No waiver or amendment is effective unless in writing. If any provision is held unenforceable, the rest remains in force. Neither party is a partner, agent or employee of the other.

Contact

For legal notices and service of process, write to legal@lexlegis.ai with a copy to the registered office. For commercial matters, hello@lexlegis.ai.

L Lexlegis.ai

Your Trusted Legal AID. Building the legal operating system for the AI era, from Mumbai to the world.

Lexlegis Solutions Private Limited
CIN: U63110MH2024PTC426876
PAN: AAFCL8661E
GST: 27AAFCL8661E1ZB
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